How do I select items to purchase?

As you browse through the Pasalx Online Store, click on the product and click the add to cart button that you wish to purchase.

How do I place and order?

1) Click the product you want to purchase.
2) Click on the "Add to cart" button.
3) You can check out by clicking proceed to checkout or go back to shop more.
4) You will then need to fill in your contact details and preferred shipping address.
5) Your order/s will be processed and delivered within the next 3-5 days.

 

How will I know that you have received my order?
 After you complete the checkout process, a receipt will appear on your screen detailing your final order including shipping address. Please keep this receipt for your reference.

You will also receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly on the order form so that we can be sure to deliver your confirmation to you.)

What if I do not receive my order confirmation email?

Please make sure to check your email's spam folder first before contacting Customer Service. Please have your order number available.

 

How long will it take for my order to arrive after i make payment?

You can expect to receive the orders within three to five working days upon payment verification depending on the volume of orders received.

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

What are the payment methods available?

At the moment, we only accept Cash on Delivery.

Can I order by phone?

No, you need to order through www.pasalx.com online

What if I receive a damaged shipment?

 

We apologize that your shipment arrived damaged. Please contact Customer Service within seven days of receipt of shipment. Please have your order number available.